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Privacy Policy.

How Los Angeles Orthopedic Surgery Specialists collects, uses, and safeguards your information. This notice applies to all eight LAOSS offices and our digital services.

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Board-certified surgeons and podiatrists across eight Los Angeles area neighborhoods.

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Key takeaways

  • LAOSS collects only the information needed to schedule, treat, and bill for your care.
  • PHI (protected health information) is handled under HIPAA; we never sell it and only share it with providers, insurers, and operations partners involved in your care.
  • You can request your records, ask for corrections, or restrict disclosures by calling (323) 264-7600 or emailing info@laorthos.com.
  • This page lists our full privacy practices, retention windows, and your rights under HIPAA and California law.
Effective May 2026

What you should know.

Information we collect

When you book an appointment, fill out a contact form, or call one of our offices, we collect the information you provide: typically your name, contact details, date of birth, insurance details, and a description of your symptoms or reason for visit. When you visit laorthos.com we also collect standard web analytics (pages viewed, browser type, approximate location) so we can improve the site.

How we use your information

We use your information to schedule your visit, coordinate care across our specialists and offices, submit insurance claims on your behalf, and communicate with you about appointments, test results, and follow-up care. We do not sell your personal information to third parties.

HIPAA notice

Los Angeles Orthopedic Surgery Specialists is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is stored and transmitted in compliance with HIPAA. Our full Notice of Privacy Practices is available at any LAOSS office or by request to info@laorthos.com.

Your rights

You have the right to access your medical records, request corrections, and receive an accounting of disclosures. To exercise these rights, contact our Medical Records team at info@laorthos.com or (323) 264-7600.

Cookies and tracking

laorthos.com uses cookies and similar technologies for site analytics and to remember your preferences. You can control cookies through your browser settings. We do not use cookies to identify individuals beyond standard analytics.

Location services

If you tap "Find my nearest office" on the locations page, your browser will ask for permission to share your location with this site. If you grant access, your latitude and longitude are used only inside your browser to calculate distance to each LAOSS office. We do not see, store, log, or share your location. No coordinates are sent to our servers, our analytics provider, or any third party. You can revoke location permission at any time through your browser's site settings.

Changes to this policy

We may update this Privacy Policy from time to time. The most current version is always available at laorthos.com/privacy. Material changes will be communicated through this page.

Contact

Questions about this Privacy Policy or how your information is handled: info@laorthos.com or (323) 264-7600.

Questions about your records?

Talk to our medical records team.

We can help you access, correct, or request a copy of your records. Most requests are completed within 30 days.

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21 specialists · 8 offices
Greater Los Angeles
On-site X-raySame visit
Most insurers acceptedIn-network
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Los Angeles Orthopedic Surgery Specialists

You are chatting with an AI assistant, not a doctor or nurse. Messages are processed by Microsoft Azure and sent to our care team by email, so share only what you are comfortable sharing. To talk with a person, call (323) 264-7600. Privacy policy

Assistant: Hi, I'm an AI assistant for Los Angeles Orthopedic Surgery Specialists. I'm not a doctor and can't give medical advice. If this is an emergency, call 911 or go to the nearest ER. Anything you share will go to a LAOSS team member who'll reach out to schedule your visit. What's bothering you today?
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Pick a time online, or leave your details and a team member will call you within 1 business day.

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A phone number or an email is enough.

Or call (323) 264-7600